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Privacy Policy

This privacy policy sets out how Jin Designs uses and protects any information that you give Jin Designs when you use this website. Jin Designs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jin Designs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Jin Designs complies with all aspects of the General Data Protection Regulations. We do not disclose details of our customers to any third party except as set out below.

What we collect

When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and a contact number. Some or all of this information is provided to third party delivery companies and couriers so they can update you directly with delivery information and also used to label goods with your name and address to ensure safe delivery to you. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Any personal information we hold following an order is stored on our ecommerce platform hosted by Nublue and is not shared to any other third party source for any other reason, from our business, other than for delivery or returns purposes.

Email marketing as and from May 2018 is with your permission, and you are not automatically subscribed to our email database for newsletters about our store, new products and other updates unless you tick the relevant box to subscribe. We use MailChimp as our marketing automation platform. If you do subscribe to our newsletter list, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

For information on cookies we collect see the List of cookies section.

If you wish to access the personal information that you have submitted via the Website please click the "my account" link at the top of the page. We do not assume responsibility for confirming the ongoing accuracy of your personal information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections. If any of the information that you provided on registration changes, please update your records immediately by visiting the "my account" page. You can request that your personal information is deleted from our systems at any time by emailing us.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third party websites and services

We may from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this website.

In general, the third-party providers used by us (eg: delivery companies) will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways (eg: WorldPay) and other payment transaction processors, (eg: Paypal) have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We may have to share your data with third parties, including third-party service providers and other entities in the group. We require third parties to respect the security of your data and to treat it in accordance with the law.  We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

You agree that we have the right to share your personal information with:

  • Selected third parties including:
    • business partners, suppliers and sub-contractors, but only for the performance of any contract we enter into with you;
    • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. 
    • analytics and search engine providers that assist us in optimising and improving our site;

The following third-party service providers process personal information about you for the following purposes:
- Trusted Shops: To process any review you give on Jin Designs customer service and products.
- Magento: will process any order you make online with us and is our ecommerce platform.
- Paypal: to process payment of any retail order you make with us.
- Global Payments: to process payment of any retail order you make with us.WorldPay: to process payment of any retail order you make with us.
- Google: to assist us in the improvement and optimisation of our website.
- Mintsoft and The Fulfilment Company: to process any retail order you make with us.
- Couriers including: DPD Group, Royal Mail, UPS, UKMail: They process name, address and telephone number details only to enable them to deliver customer parcels.
- Facebook & Instagram: to serve relevant adverts to you and others.

We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies.

Keeping you informed

To keep you up to date with our latest products, news, promotional offers and events we will contact you by email or post. When registering your details you may also choose to receive information from us.

You will not be sent any unsolicited materials unless you indicate that you would like to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes. You can opt out of receiving information from us, either by unsubscribing or by writing to, or emailing us. Please note that it can take up to 24 hours to fully remove you from our email mailing list.

Payments

We do not hold your credit/debit card information for any online transactions and direct payments are processed via PayPal, Global Payments and WorldPay.

If you choose a direct payment gateway to complete your purchase, then Global Payments stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact

If you have any questions or requests please contact our Data Privacy Manager at info@jindesigns.com

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
TRACKING TAGS Analytical services
VIEWED_PRODUCT_IDS The products that you have recently viewed.

Date: 18 May 2018